In today’s uncertain economy, and ever-changing workplaces, certainty is more difficult to achieve – and less useful – than ever before. Embracing uncertainty, and loving it, will bring you closer to living and working in the present, more adaptable and resilient. Uncertainty is a potentially positive state and a ‘source of possibilities’ for investigation. Being […]
Research shows that the changing way we work – collaboratively, with complexity, agility and adaptability – demands people develop and use soft-skills to best apply technical skills and knowledge. It will make the difference between someone who is competent and someone who is adaptable, innovative, and able to embrace rapid rates of change faced in […]
During recruitment, discerning who will be the most suitable person from a short-list of candidates is an important consideration. When we consider that making poor hire decisions will cost 50% to 250%* of an annual salary to replace unsuitable staff, personal preference in the selection should only be part of the story. Likewise, hiring a […]
Five unique skills that actors bring to corporate roleplaying: 1. Actors are able to take on the traits of an individual customer or personality type to enhance sales and negotiation training…
When committing resources for training and development programs, there is a danger of investment in classroom based or online resources that can leave people stranded to attempt to assimilate the training into their work…
Have you recently returned to work after a break, either school holidays or at the very least, a long weekend, feeling refreshed, relaxed, able to effortlessly handle problems as they arise?
It seems that since 1972, the FBI had been putting all new agents through a rigorous training course over 4 months, learning all kinds of things, but they were graduating without a clue how to conduct a complete investigation.